Our website address is: https://krimimaru.com. We are a design agency who creates profitable, scalable design systems for service providers and other businesses.
The person requesting the service is the authorized individual acting as a mediator in transactions. This person is the genuine owner and no one else has the right to access account data or information without official authorization in that person’s name. The company will set up the account and activate the service within three days after the request is made and payment is received.
All designs, graphics, website layouts, written content, and other creative materials produced by Krimimaru are protected by copyright and remain the intellectual property of Krimimaru unless otherwise agreed in writing. Full ownership or usage rights are transferred to the client only after complete payment is received and according to the specific terms outlined in the project agreement. Clients may not copy, modify, resell, or distribute any work created by Krimimaru without prior written consent.
Any content, images, logos, or materials provided by the client remain their property, and the client confirms they have the legal right to use them. Krimimaru reserves the right to showcase completed projects in portfolios, social media, and marketing materials to highlight design capabilities unless the client requests otherwise in writing before the project begins.
Krimimaru strives to provide quality design and website services; however, we cannot guarantee that every product or service will be completely error-free or uninterrupted. In no event shall Krimimaru, its team members, or affiliates be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including but not limited to loss of profits, data, or business opportunities.
The total liability of Krimimaru for any claim related to our services, whether in contract, negligence, or otherwise, shall not exceed the total amount paid by the client for the specific project or service in question. Clients agree to use all designs, websites, and materials provided by Krimimaru at their own discretion and responsibility.
From time to time, Krimimaru may share or include affiliate links on our website, blog, or other online platforms. This means we may earn a small commission if you click on a link or make a purchase through one of these links—at no extra cost to you. These commissions help support the continued creation of resources, tools, and content for our community.
Krimimaru only promotes products or services we believe are valuable and relevant to our audience. However, we encourage users to do their own research before making any purchase. Krimimaru is not responsible for the content, policies, or practices of any third-party websites linked through our affiliate programs.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
These Terms and Conditions, as well as any disputes or claims arising from the use of Krimimaru’s services or website, shall be governed by and interpreted in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles.
By using our services, you agree that any legal action or proceeding related to these Terms shall take place exclusively in the state or federal courts located in Louisiana. Both parties consent to the personal jurisdiction and venue of these courts for any such matters.
Support
We provide free technical support for hosting, domain, and email services via phone or through our client portal via email or tickets. This does not cover website management, content creation, or e-marketing.
Renewal
Renewals are due on the 4th of each month. An automatic reminder will be sent in the last week of the month. Payment must be made on the 4th and no later than the 7th to avoid late fees. If the annual renewal date is missed, our system will halt the service and impose a $45 late fee. After one month, the system will permanently delete the site and all files and emails, and recovery will not be possible.
1. Customers are entitled to a Cpanel and Webmail panel with the latest version compatible with WordPress, as stated in their package during the project setup.
2. Customers have the right to access webmail/IMAP/POP emails; however, the company is not responsible for their management, although a technical support package can be purchased.
3. Customers can pay the difference for an upgraded package, plus a fee of $50 when requesting a larger hosting plan.
4. Customers can request a refund of amounts paid within 7 days of receiving their hosting services if there is a defect on our end or in technical support that cannot be fixed within three days.
5. The company reserves the right to terminate services for policy violations, including but not limited to micromanaging, delayed payments, and failing to communicate any changes for three days during important project times. This includes meetings and work requests.
6. The company can terminate the service if spam or harmful software is detected, and the client will be responsible for the costs of restoring the service.
7. The company can suspend the service if the customer does not cooperate with support on unresolved issues, and a backup copy will be provided for a fee of $160.
8. The company has the right to place its logo and link on any website design as intellectual property, and removal will incur a fee of $500 or may lead to the suspension of ongoing technical support.
9. The company is not responsible for the customer’s loss of account data or exposure to theft, including any resulting damages.
10. The company can change the prices of existing plans and services anytime based on new features and added value. This will not affect sites booked before the change but will apply upon renewal and may vary with currency fluctuations in favor of the company.
Contact us at herbert@krimimaru.com for questions regarding refunds and returns.
